Terms & Conditions

USING THE WEBSITE

By using this website, booking forms, scheduling tools, patient portal, or payment pages, you agree to these full Terms and all linked policies.

Users must provide accurate identity, location, health, insurance, and payment information and must have legal authority when acting on behalf of another person.

Browsing, submitting a form, or paying a fee does not by itself create a provider-patient relationship.

AGE RESTRICTION ⚠️

You must be at least 18 years of age to use this website, submit any forms, book appointments, or opt in to receive SMS messages from Ultra Healthcare Nursing Solutions, Inc.

By using this website and submitting your information, you confirm that you are 18 years of age or older. If you are under 18, you may not use this website or any of its services without the direct involvement of a parent or legal guardian who agrees to these Terms on your behalf. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a person under 18 has submitted information without parental consent, we will promptly delete that information from our records.

SMS MESSAGING PROGRAM — DESCRIPTION & TERMS

Program Description:
Ultra Healthcare Nursing Solutions, Inc. operates an SMS messaging program to communicate with patients who have explicitly opted in to receive text messages. This program is used to send appointment-related, care-related, and health education messages to patients of our telehealth practice located at 1370 Valley Vista Dr. Ste 200, Diamond Bar, CA 91765.

SMS Use Cases — Types of Messages Sent:

Appointment confirmation messages following a booked telehealth visit

Appointment reminder messages sent before a scheduled visit

Rescheduling and cancellation notifications

Post-visit follow-up care messages

Preventive health tips and wellness education relevant to your care plan

Promotional updates about telehealth services, wellness programs, and health resources offered by Ultra Healthcare Nursing Solutions

How You Opt In:
You opt in to receive SMS messages by providing your mobile phone number and checking the SMS consent checkbox on our online booking form at judithfoyabo.com. No messages will be sent without this explicit opt-in action.

Message Frequency:
Message frequency varies based on your appointment activity and care plan. You may receive between 1 and 5 messages per month on average, though frequency may be higher during active appointment periods.

HOW TO OPT OUT OF SMS MESSAGES

You may opt out of receiving SMS messages from Ultra Healthcare Nursing Solutions at any time using any of the following methods:

Reply STOP to any SMS message you receive from us. You will receive one final confirmation message and no further messages will be sent.

Reply CANCEL, QUIT, END, or UNSUBSCRIBE — any of these keywords will also immediately remove you from our SMS list.

Call us at (951) 850-6565 and request to be removed from SMS communications.

Email us at [email protected] with your opt-out request.

After opting out, you may opt back in at any time by re-submitting our booking form and checking the SMS consent checkbox again.

MESSAGE & DATA RATES DISCLOSURE

Message and data rates may apply to all SMS messages sent and received as part of our messaging program. Rates are determined by your individual mobile carrier and your phone plan. Ultra Healthcare Nursing Solutions, Inc. is not responsible for any charges applied by your mobile carrier for sending or receiving text messages.

For questions about your carrier's messaging rates, contact your mobile service provider directly. For questions about our SMS program, reply HELP to any message you receive from us, or contact us at:

📞 (951) 850-6565

✉️ [email protected]

Supported carriers include but are not limited to: AT&T, T-Mobile, Verizon, Sprint, Boost Mobile, MetroPCS, U.S. Cellular, and other major U.S. carriers. Carrier support for SMS messaging programs may vary.

MEDICAL ADVICE, PRESCRIPTIONS & RESULTS

General website content, social media posts, product descriptions, and educational material are not individualized medical advice or a diagnosis.

Prescriptions, refills, tests, referrals, and treatment decisions remain subject to the provider's independent clinical judgment. Payment or a medication request does not guarantee approval.

No medication, wellness program, weight-management service, testimonial, or outcome is guaranteed.

PRIVACY & COMMUNICATIONS

Health information is governed by Ultra Healthcare's Notice of Privacy Practices. All other website data is governed by our Website Privacy Policy available at judithfoyabo.com/privacy--policy-5649.

Standard email and text messaging may not be fully secure. Please use our approved secure patient portal for transmitting sensitive health information.

Service-related reminders and notices may be sent electronically. Marketing messages require applicable consent and may be opted out of at any time (see Section 4).

TELEHEALTH CARE

Telehealth services are offered only where the treating provider is licensed and where it is clinically appropriate. Your physical location must be verified at every visit.

Technology failures, limited examinations, or incomplete information may require rescheduling, additional testing, referral, or in-person care.

A separate Telehealth Informed Consent and patient-specific clinical agreements may also apply and will be provided at the time of your visit.

FEES, CANCELLATIONS & REFUNDS

Patients are responsible for all disclosed self-pay charges, copays, deductibles, no-show or late-cancellation fees, and any charges not covered by insurance.

Insurance verification is not a guarantee of payment or coverage.

Completed professional services are generally non-refundable. Medications and personalized or temperature-sensitive products may be non-returnable once prepared, shipped, or dispensed.

USER RESPONSIBILITIES & THIRD PARTIES

Protect your account credentials, use secure devices, follow provider instructions, complete requested follow-up care, and report changes, side effects, or security concerns promptly.

Fraud, unauthorized access, abusive conduct, recording without required consent, data scraping, and misuse of website materials are strictly prohibited.

Independent pharmacies, laboratories, delivery services, payment processors, and technology vendors are solely responsible for their own services, timing, pricing, and policies.

LIMITATIONS, CHANGES & GOVERNING LAW

Website features may change or become temporarily unavailable without notice.

To the extent permitted by law, non-clinical website content is provided "as is" and liability for non-clinical website use may be limited. These limitations do not waive any professional duties or any rights that cannot legally be waived.

California law governs these Terms and all non-clinical website use. The full Terms, Privacy Policy, Notice of Privacy Practices, Telehealth Informed Consent, Patient Financial Policy, and any service-specific agreements control in the event this document is incomplete or inconsistent with those documents.

CARRIER LIABILITY DISCLAIMER

Ultra Healthcare Nursing Solutions, Inc. is not liable for any delays, failures, or errors in the delivery of SMS messages caused by mobile carriers, telecommunications networks, or any third-party messaging service providers.

Message delivery is subject to the terms, conditions, and network availability of your individual mobile carrier. Ultra Healthcare Nursing Solutions, Inc. does not guarantee that SMS messages will be delivered within any specific timeframe or that delivery will be uninterrupted, error-free, or available at all times.

Specifically, Ultra Healthcare Nursing Solutions, Inc. is not responsible for:

Delayed or undelivered messages due to carrier network outages or congestion

Messages filtered or blocked by your mobile carrier's spam detection systems

Charges applied by your mobile carrier for sending or receiving SMS messages

Any loss, damage, or inconvenience resulting from failed or delayed message delivery

Service interruptions outside of our direct control

If you are not receiving expected messages from us, please contact your mobile carrier to ensure SMS messages from short codes or 10DLC numbers are not being blocked, then contact us at (951) 850-6565 or [email protected] so we may reach you through an alternative communication method.

Supported Carriers: AT&T, T-Mobile, Verizon, Boost Mobile, MetroPCS, U.S. Cellular, and other major U.S. carriers. Carrier availability and compatibility may vary.

CONTACT US

For questions about these Terms, our SMS messaging program, or your rights:

Dr. Judith Foyabo, DNP, FNP-C
CEO, Ultra Healthcare Nursing Solutions, Inc.
1370 Valley Vista Dr. Ste 200
Diamond Bar, CA 91765
✉️ [email protected]
🌐 judithfoyabo.com